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Shipping & returns

Shipping & returns

Our Shipping Policy

Mysupplements Store is committed to providing the highest quality products and customer service and is responsible for delivering orders to the customers.

How Much Is the Shipping Cost?

Shipping cost is FREE via Ground Service.

When Will I Get My Shipment?

Depending on your location, your order will arrive 3-7 business days after it is processed.

Can I Cancel or Edit My Order?

Please review your order carefully, as we are unable to modify or cancel it after it has been placed. Working 24/7, our fulfillment team processes and packages orders almost immediately after they get them. Once an order is sent to them, it cannot be deleted or altered, even if it has not been shipped yet.

Our Return Policy

We accept returns on damaged items or if you received the wrong products. But please first email us ( within 15 days of your purchase. When you get authorization to return the products, please include a short explanation of what happened. We will then promptly refund your payment. We are proud of the quality of our products and our company, but sometimes mistakes happen.

Please ship to this address:
Mysupplements Store
1148 Fifth Avenue, Suite 1B
New York, NY 10028

Changes to Our Shipping Policy

We reserve the right, in our sole discretion, to change our shipping policy at any time by posting revised terms to our Shipping Policy. It is your responsibility to check periodically for any changes we may make to this policy.


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